Diagnostics and elimination of problems in your computer protection
Problems with computer protection are indicated by the computer protection status indicator located in the top part of the main application window. The indicator changes color depending upon the host protection status: green means that the computer is protected, yellow indicates protection-related problems, red alerts of serious threats to computer security. You are advised to fix immediately the problems and security threats.
Protection status indicator and its panel can use the following colors:
– green. This color indicates that the computer protection is ensured at the required level – Kaspersky Anti-Virus databases have been recently updated, all protection components are running in accordance with the settings recommended by Kaspersky Lab’s specialists, and either no malicious objects have been detected during a computer scan or all detected objects have been disinfected.
– yellow. This color indicates that the protection level is low – Kaspersky Anti-Virus encounters some problems while operating. For example, the application settings have been altered and do not match the recommended settings, the application databases have not been updated recently, or the full scan of the computer for viruses has not been performed.
– red. This color indicates that there are problems which may lead to the infection of your computer and a loss of data. For example, one or more protection components have failed, the application has not been updated in a long time, it is not activated or malicious objects requiring urgent processing have been detected.
Current computer protection status
Clicking the indicator icon in the main application window opens the window (see the figure below) containing detailed information about the status of computer protection and troubleshooting suggestions for the detected problems and threats.
Resolving security problems
The Status tab of the Protection state window lists the protection-related problems including those caused by deviations from the normal product operation mode (e.g., outdated databases). To address the issues, the product offers the following options as further steps:
- Eliminate immediately. Clicking the corresponding buttons will take you to the appropriate problem solution. This is the recommended action.
- Postpone elimination. If, for whatever reason, immediate elimination of the problem is not possible, you can postpone this action and return to it later. To do so, click the Hide message button.
Note that postponing the elimination is not available for serious problems. Such problems include, for example, malicious objects that were not disinfected, crashes of one or several components, or corruption of program files.
To display in the common list the notifications hidden earlier, check the box Show hidden messages, which appears in the bottom part of the tab when there are hidden messages.
You can use the tab to view the list of revealed malware and riskware and select the operation which will be performed over the objects (e.g., move to Quarantine). To select an operation, use the controls above the list and the context menu for the listed records.
A certain folder, where all possibly infected objects are placed, which were detected during scans or by real-time protection.
On the Report tab you can review the application activity reports.